Why our customers love working with Simply – a Valentine’s Day special

At Simply Hire Ltd, we believe in building lasting relationships with our customers—relationships built on trust, reliability, and a commitment to great service. As Valentine’s Day approaches, we thought it would be the perfect time to share why so many of our customers love working with us.

Spoiler alert: It’s not just about the service; it’s about the whole experience.

1. Excellent communication – always there when you need us

Effective communication is key to any great relationship, and our customers consistently highlight how responsive and helpful our team is.

“Simply always provide 1st class service and communication. Fantastic company to deal with.” – Aaron

“Great team at Simply, always happy to help and deal with queries, communication is brilliant.” – Lucy

We take pride in our open, clear communication, ensuring our clients are always in the loop about everything from delivery times to service updates.

2. Reliable service – we’re always on time

When it comes to hiring a portable toilet or waste disposal, reliability is a must. Our customers love how we consistently deliver on time, without fail.

“We’ve been using Simply for a number of years and have never been disappointed. Always very efficient, superb customer service, and always kept us up-to-date with driver ETA’s.” – Roots

“Been using Simply Hire for a good few years now and can’t fault them, reliable service and very helpful office staff.”– Tim

Our team makes it a priority to ensure our services are punctual, reliable, and hassle-free—qualities that make us a favourite among our clients.

3. Friendly and helpful team – easy to work with

Our customers regularly mention how easy and pleasant it is to work with us. We pride ourselves on being approachable, responsive, and always ready to assist.

“Fantastic service. Eloise is always extremely helpful and goes out of her way to accommodate any requests.” – Rosie

“I have always had pleasant dealings with everyone in the office -always helpful and nothing is too much trouble.”– Alfie

Whether it’s helping with a booking or providing last-minute advice, our friendly team ensures a seamless experience every time.

4. Clean, high-quality products – always up to standard

We understand that cleanliness is crucial when it comes to portable toilets, and our customers consistently praise us for maintaining high standards.

“We’ve been using Simply Hire Ltd for almost a year now. Great service, staff are extremely helpful. Toilets are always clean and tidy. Reliable company. Would recommend to anyone looking to hire!” – Building firm

“We’ve used Simply for many years and always a friendly and helpful voice at the other end of the line. Reliable and the only portable toilet company we use on our building projects. Would highly recommend.” – Alice

Our clients appreciate that our products are not only well-maintained but also meet the highest standards for hygiene and cleanliness.

5. Going the extra mile – we do what it takes

It’s not just about providing a service; it’s about going above and beyond for our customers. Whether it’s moving units between sites or assisting with unique requests, our team is always willing to lend a hand.

“It was no issue getting the unit moved between sites and sorting out missing invoices I had lost. A true 5 service.”*
– Bruce

“Everyone in the team has been an amazing help, very efficient, friendly staff, and always eager to help.”
– Rachael

Our customers love that we’re not just a service provider—we’re a partner they can rely on for all their needs.

6. A long-lasting relationship built on trust

Many of our clients have been with us for years, and we’re incredibly proud of the long-lasting relationships we’ve built. These loyal customers trust us to deliver the best service, time and time again.

“We have been working with Simply for over 20 years now and are one of our longest standing suppliers. In this time, we’ve cemented a solid and invaluable working relationship in the events industry.”
– Jack

“We have been using Simply for a few years and can honestly say they have been a dream to work with. Reliable for us and friendly to our customers, always happy to go the extra mile.”
– Phillip

Our dedication to providing consistent, high-quality service has made us the go-to choice for many businesses over the years.

In conclusion: why customers love Simply Hire

As we celebrate Valentine’s Day, we’re grateful for the amazing relationships we’ve built with our customers. It’s clear from their feedback that they love the great service, friendly team, and the reliability we provide. At Simply, we’re committed to continuing this tradition of excellence for many years to come.

Feeling the love? Reach out to us today and experience the excellent service that so many of our customers already enjoy. We’d love to work with you.