A DAY IN THE LIFE OF OUR HIRE DESK CONTROLLER, CHERIE

Simply’s hire desk would not be able to run as smoothly as it does without our amazing team of Hire Controllers going above and beyond to provide customer service with a smile and uphold our incredibly high standards.
Cherie only joined us in August 2021 but we’ve been super impressed with how efficient and committed she is. She comes in everyday with a positive attitude, ready to take on any task and is an incredibly valued member of the Simply family.
You will find Cherie taking on a range of responsibilities from responding to enquiries to arranging hires and collections. She also has an amazing relationship with our team of Drivers and often checks in with them as well as plans their daily routes.
Just last week Cherie carried out some training with our Tanker Driver Craig to get to know and understand the route of a Class 2 HGV Driver and here’s how she found it:
“I found my day out with Craig very eye opening to the challenges a tanker driver faces being in a large vehicle. We had to avoid restricted areas due to the size of the vehicle and had some challenges when trying to gain access to some locations. We also had to keep an eye out for certain things like water hydrants or road signs. I was showed that every minute counts and how time consuming some jobs can be too whether that is trying to locate the job or carry out the service.”
We love being able to support Cherie through training so that she can continue to grow and develop within her role.
Cherie recently told us how much she enjoys how varied the days are at Simply and that smiles and laughter are always encouraged.
A smile really does have the power to brighten up someone’s day.
Creating a fun and vibrant atmosphere is super important to us. We want our team to wake up and look forward to coming to work which is why we loved that Cherie said this.
Cherie also said how supportive everyone is which has created an amazing family dynamic within the team.
Here at Simply, we want to create a team that are happy and know they are supported in everything they do, so we are super glad to hear that Cherie feels this is the case.
Cherie is looking forward to progressing through the company and watching it grow. 2022 has some exciting new opportunities coming Simply’s way so we can’t wait to see Cherie join us on this incredible journey.
Outside of work, Cherie’s time is divided between spending time with friends and family, going to the theatre and watching movies. She also likes visiting the different attractions in London so it’s super handy that Simply HQ is a quick train ride away from the capital.