100 Google Reviews. 100 Real Moments.
Getting to 100 Google reviews might sound like a milestone reserved for big brands with huge customer bases.
But for us at Simply Hire, it’s always been about something much simpler: people.
Because behind every single review is a real experience. A real conversation. A real moment where something needed to go right—and someone in our team made sure it did.
That’s what this milestone represents to us.
Not just a number on a screen, but 100 customers who took the time to share their experience after trusting us to deliver.
The Story Behind the Reviews
When we look back, we don’t just see five-star ratings—we see the early mornings, the last-minute problem-solving, and the quiet wins that don’t always make it into testimonials.
The extra calls.
The double-checking.
The “just in case” moments.
All the things that happen behind the scenes to make sure everything runs the way it should.
That’s the part people don’t always see—but it’s the part that matters most.
To celebrate this milestone, we wanted to hear from the people who make Simply Hire what it is every day.
The voices behind the calls, the bookings, the deliveries, and the support.
Because this milestone belongs to them.
Simon – Head of Customer Experience and Sales
For Simon, it always comes back to the customer.
What he enjoys most is working directly with people and seeing their reactions after a job well done. That moment when everything comes together—and the customer feels it.
He describes the team as organised, happy, and caring. A group that takes pride in what they do, but doesn’t take themselves too seriously.
His day starts simply: one flat white, no more, no less.
And a fact you might not expect? He’s a qualified football referee—so keeping things fair and running smoothly clearly comes naturally.
Eloise – Senior Customer Experience Agent
For Eloise, it’s the people around her that make the biggest difference.
“The team I work alongside make it easier getting up and coming into work every day.”
She describes the team as dedicated, supportive, and fun—and that balance shows in everything they do.
Not one for hot drinks (though she’d go for a good cuppa if pushed), Eloise brings her own energy to the team—along with a shoe and trainer collection so big even she’s lost count.
Right now, she’s back in the world of Line of Duty, rewatching it in anticipation of what’s next.
Sydney – Customer Experience Agent
Sydney keeps it simple.
What she enjoys most? The team—because, in her words, they’re all friends.
That sense of connection comes through in how she describes the workplace: uplifting, motivating, and fun.
She’s a classic tea drinker—milk and sugar—and has a fun claim to fame: the first film she ever saw in the cinema was Flushed Away (which, given the industry, feels oddly fitting).
And when it comes to downtime, you’ll probably find her rewatching Friends… for the 100th time…
Laila – Customer Experience Agent
For Laila, it’s about both sides of the role.
“I love that I get to spend my workdays with my besties while also speaking to customers and building genuine relationships with them.”
That combination of friendship and professionalism is what defines the team.
She describes it as fun, supportive, and energetic—three things customers likely feel too.
Her go-to is a caramel latte, she’s never broken a bone, and right now she’s watching Baddies.
More Than a Milestone
For a growing independent business, 100 Google reviews isn’t just a number.
It’s 100 people who chose us.
100 people who trusted us.
100 people who took the time to share their experience.
And behind every one of those is a team that genuinely cares about getting it right.
Looking Ahead
We’re incredibly proud of this moment—but we’re even more excited about what comes next.
Because if there’s one thing this milestone proves, it’s that the small things matter.
The conversations.
The effort.
The people.
And that’s exactly what we’ll keep focusing on.
On to the next 100.
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